THE STORY OF CHICAGOLAND'S LEADING
"SUBURBAN EMERGENCY DELIVERY" SERVICE

Veterans Messenger Service is a family owned and operated business. Its founder, Hy Factor, began in the Emergency Special Delivery business in 1964. He became interested in the concept of instant response delivery while working in his father's butcher shop as a deliveryman. So, with one station wagon and two employees, the nation's leading Emergency Special Delivery Service was launched.

Hy's son Bill, became closely involved in the business as a boy performing chores around the office, working as a helper on trucks and learning each aspect of the business. Today Bill is the owner and President and maintains a hands-on approach every day from accounting to dispatch to sales to customer service, Bill is involved in all of it.

From one station wagon and two employees we have grown to close to 600 couriers and 200 inside support staff--we have three offices in the city of Chicago and a 141,000 square-foot complex in Elk Grove Village, Illinois which also houses CMS Air Express Service and CMS Logistics.